Refund policy

Unfortunately we DO NOT accept returns as all items are made to order and therefore cannot be returned to us.

Please contact us at borderrosedesigns@gmail.com if you have any issues with your order.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
Unfortunately we do not offer exchanges as every item is made to order.